SCHOOL OF SALESMANSHIP COURSE OUTLINE


DIPLOMA SALESMANSHIP

Module 1.

  • INTRODUCTION TO SALESMANSHIP
  • FEATURES, BENEFITS AND ADVANTAGES OF SELLING
  • HOW TO CREATE DESIRE FOR YOUR PRODUCTS.
  • USE OF QUESTIONS IN SELLING
  • AIDAS
  • SALES VS. MARKETING
  • DIFFERENCE BETWEEN SALESMAN AND SALESMANSHIP
  • QUALITIES OF A SALES PERSON

Module 2.

  • TEN COMMANDMENTS OF SALESMANSHIP
  • STEPS ON HOW TO BE SUCCESSFUL AT SELLING
  • TIPS ON HOW TO BECOME AN EFFECTIVE SALESMAN.
  • SELLING PROCESS (PROSPECTING, PRE-APPROACH & APPROACH).
  • HOW NOT TO RUN OUT OF CUSTOMERS
  • TYPES OF APPROACH

Module 3.

  • CONSUMER MOTIVATION
  • MOTIVES WHY PEOPLE BUY FROM A CERTAIN STORE
  • CHARACTERISTICS AND BEHAVIOR PATTERNS OF CONSUMERS
  • TYPES OF BUYERS
  • CUSTOMER TYPES
  •  PERSONAL SELLING
  • IMPORTANCE OF SUL IN PERSONAL SELLING
  • TYPES OF SALES PERSONS.
  • QUALITIES OF SALES MANAGER

Module 4.

  • SALES PRESENTATION?
  • STEPS TO CREAT POWERFUL SALES PRESENTATION
  • SALES DEMONSTRATION
  • BENEFITS OF SALES DEMONSTRATION
  • GOLDEN RULES TO HANDLING OBJECTIONS
  • COMMON TECHNIQUES OF SALES CLOSING

Module 5.

  • WHY CUSTOMERS DON’T BUY/SHOW RESISTANT
  • IMPORTANCE OF AFTER SALES FOLLOW-UP
  • SALES DISPLAY/IMPORTANCE
  • CREDIT POLICIES AND PRACTICES
  • TYPES OF CREDIT POLICIES
  • TIPS ON HOW TO COLLECT CREDIT
  • COMMON DEBT COLLECTION ERRORS
  • TIPS FOR IMPROVING YOUR DEBT COLLECTION PROCEDURES
  • MULTI LEVEL MARKETING (MLM) VS. DIRECT SELLING PROCESS.
  • TERMINOLOGIES RELATED TO MULTILEVEL MARKETING

 

 

DIPLOMA IN ENTERPRENURSHIP MANAGEMENT

Module 1.

  • WHO IS AN ENTREPRENEUR?
  • THE ENTREPRENEUR VS. THE MANAGER.
  • CHARACTERISTICS OF AN ENTREPRENEUR
  • TYPES OF ENTREPRENEURS

Module 2.

  • WHAT IS ENTREPRENEURSHIP?
  • DIFFERENCE BETWEEN ENTREPRENEUR AND ENTREPRENEURSHIP
  • WHAT ARE THE CHARACTERISTICS OF ENTREPRENEURSHIP?
  • TYPES OF ENTREPRENEURSHIP:
  • WHAT IS ENTREPRENEURIAL MANAGEMENT
  • HOW TO MANAGE ENTREPRENEURIAL RISKS
  • HOW TO SUCCEED IN BUSINESS
  • STEPS TO BECOMING A SUCCESSFUL ENTREPRENEUR

Module 3.

  • CAPITALIZATION OF YOUR START-UP
  • TYPES OF CAPITALIZATION
  • BUSINESS PLANNING
  • SCOPE AND VALUE OF BUSINESS PLAN:
  • FINANCIAL EDUCATION
  • FINANCIAL GROWTH AND STABILITY CYCLE
  • WHY FINANCIAL EDUCATION IS IMPORTANT

Module 4

  • CONTROL MANAGEMENT IN BUSINESS
  • TYPES OF CONTROL MANAGEMENT
  • TYPES OF BUSINESS FINANCING
  • TIPS ON HOW TO START A BUSINESS

Module 5.

  • WHY IT IS HARD TO BE AN ENTREPRENEUR.
  • MAIN PROBLEMS AND DIFFICULTIES FACED BY ENTREPRENEUR
  • ADVANTAGES AND DISADVANTAGES OF BEING AN ENTREPRENEUR
  • WHISTLE BLOWING IN BUSINESS.
  • BENEFITS OF SUGGESTION BOX IN BUSINESS

DIPLOMA IN SOCIAL WORK

Module 1.

  • WHAT SOCIAL WORK IS AND IS NOT.
  • HOW SOCIAL WORKERS ARE A SERVICE TO SOCIETY
  • VALUES AND CULTURAL ISSUES IN SOCIAL WORK
  • HOW SOCIAL WORK’S IMPACT ON SOCIETY
  • SOCIAL WORK PRACTICE MODELS
  • THE SOCIAL WORK CASE WORKER
  • CASE MANAGEMENT IN SOCIAL WORK
  • BASIC PRINCIPLES IN CASE MANAGEMENT
  • CASE MANAGEMENT PROCESS

Module 2.

 

  • TYPES OF SOCIAL WORKERS AND THEIR ROLES:
  • CORE MANDATES OF SOCIAL WORKERS
  • PRINCIPLES OF SOCIAL WORK
  • QUALITIES/SKILLS EVERY SOCIAL WORKER
  • SOCIAL WORK PROCESS
  • SOCIAL WELFARE AND SOCIAL WORK
  • SOCIAL WELFARE SERVICES
  • CORE VALUES OF SOCIAL WORK

Module 3

  • ETHICAL STANDARDS IN SOCIAL WORK
  • EVALUATION AND RESEARCH IN SOCIAL WORK
  • FIELD WORK IN SOCIAL WORK
  • STEPS FOR STARTING A SUCCESSFUL COMMUNITY SERVICE PROJECT
  • SOCIAL WORK PROJECT IMPLEMENTATION
  • TIPS FOR IMPLEMENTING SUCCESSFUL PROJECTS
  • HOW TO PLAN, MONITOR AND EXECUTE PROJECT SUCCESSFULLY
  • IMPORTANCE OF MONITORING IN SOCIAL WORK

DIPLOMA IN MONITORING AND EVALUATION

Module 1

  • INTRODUCTION TO M&E
  • WHAT IS M&E
  • COMMON TYPES OF M&E
  • DIFERENCE BETWEEN INPUTS, ACTIVITIES, OUTPUTS, OUTCOMES AND IMPACT
  • PATHWAY TO CHANGE AND IMPORTANCE OF M&E

Module 2.

  • COMPONENTS OF M&E SYSTEM
  • INDICATORS (SELECTING PROJECT INDICATORS, WHAT IS INDICATOR, TYPES OF INDICATORS, IMPORTANCE OF INDICATORS)
  • DATA AND DATA SOURCE
  • DATA QUALITY ISSUES ( COURSES OF POOR DATA QUALITY, WAYS OF ADDRESSING POOR DATA QUALITY ISSUES ETC)

Module 3.

  • WHAT IS EVALUATION
  • TYPES OF EVALUATION
  • THE DIFFERENCE BETWEEN MONITORING, EVALUATION AND OTHER OVERSIGHT ACTIVITIES
  • BASE LINE STUDIES/SURVEYS
  • IMPORTANCE OF BASELINE
  • THINGS TO CONSIDER WHEN CONDUCTING BASELINE.
  • SELECTING A CONTROL GROUP IN EVALUATIONS/RANDOMIZED CONTROL TRIALS

Module 4.

  • M&E PLANS
  • EVALUATION PLAN (FRAMEWORKS, LOGICAL MODELS
  • M&E STANDARDS AND ETHICS
  • TYPES OF BIAS
  • KEY M&E STEPS
  • IMPORTANCE OF KEY STAKEHOLDERS IN M&E PLAN

Module 5.

  • DETERMINING THE BALANCE OF QUANTITATIVE AND QUALITATIVE DATA
  • THE PROCESS OF SAMPLING
  • PLANNING FOR DATA MANAGEMENT
  • INDICATOR TRACKING TABLE
  • PLANING FOR INFORMATION REPORTING AND UTILIZATION
  • INTERNAL VERSUS EXTERNAL REPORTING
  • MANAGEMENT REPORT WRITING TIPS
  • PLANNING FOR INFORMATION UTILIZATION
  • PREPARING THE M&E BUDGET